4 800.292.2737 | [email protected] | aymcdonald.com | aymcdonaldu.com | [email protected] General Information 11/25 General Information A.Y. McDonald Mfg. Co.’s Interactive Digital Product Catalogs Make sure to navigate A.Y. McDonald Mfg. Co.’s system/service that takes static PDFs to interactive digital catalogs. This upgraded catalog system brings functionality to the process, can be viewed on all devices, and you are not required to download a massive PDF document (although this is still an option)! One of the features of the digital catalog is called “My Catalog”. This customizable tool allows you to select specific pages from our main product catalogs, tailoring your catalog to match your unique needs. This means you can quickly access the products you use most frequently, saving valuable time on every search. You can access the digital catalogs when you visit aymcdonald.com, click on ‘Support’, then click on ‘Resources’, and then click ‘Catalogs’. - Toggle between single and double page views based on preferences - Download individual pages or page ranges to share or save - Add notes throughout the catalog to keep track of comments, questions, and product options - Send individual catalog pages directly to emails or post on social media with single click - Crop images or specific pieces of catalog information to share, download, or print - View page thumbnails for faster access to specific product sections - Use the arrows, bookmarks or table of contents tab to make navigation a breeze DCatalog Library A.Y. Cares Access. Online. A.Y. Cares Access. Online. 24 7 365/ A.Y. McDonald’s customer service team is constantly looking for new ways to provide the power of information at your fingertips. In recent years, the online customer portal located at aymcdonald.com has served as a perfect example of this, making for a helpful tool for customers to not only order product online but to also check order status as well. The portal’s original design allowed a foundation for us to build more functionality and support for you, our customer, our boss. With 24/7 access, we have improved and built out new tools that we are ready to deliver to you today. You spoke, we listened. Learn about the portals features below. Have an online account on A.Y. McDonald’s website and you will be able to see this and much more: - Ability to search using keywords and attributes - Check Order History* - see estimated availability of items on order, as well as access to shipping costs and tracking information. - Price & Availability* - enhanced visibility to net price and product availability! - Check invoices and invoice status - Order Online* - Fast and easy way to get your products! - Product Cross Reference - allows for easy use to see comparable products across different companies - You ask and we answer. Now you can live chat during normal business hours with a product expert on our aymcdonald.com website. Chat inquiries can include questions that pertain to products, installation instructions, submittal drawings, repair parts, etc. Product Cross Reference Product Availability - In stock (Green) Your net price would appear here List Price Product Availability, Net and List Pricing
